Overview

DIGITAL SIGNATURE SERVICE

A CONVENIENT SECURITY SOLUTION FOR BUSINESSES

What is a digital signature?

A digital signature is a type of electronic signature that holds the same legal validity as a handwritten signature. It enables businesses to sign online transactions quickly, securely, and legally. It is a mandatory tool for e-tax filing, e-customs declarations, social insurance transactions, and other online business activities.

Digital Signature Service at A.A.C.C :

A.A.C.C partners with reputable digital signature providers to support businesses with:

  • Rapid issuance of new digital signatures upon company establishment.

  • Renewal and update of digital signatures upon expiration.

  • Installation support and user guidance.

  • Consultation on selecting the most suitable digital signature package for business needs.

  • Assistance in resolving issues arising during usage.

Registration & Use of Digital Signatures at A.A.C.C

Step 1: Client Submits Company Information
The client provides the following details:

  • The company’s business registration certificate.

  • The national ID card (CCCD) or citizen identification (CMND) of the company’s legal representative.

  • The company’s official seal specimen.

Step 2: The Digital Signature Provider Prepares and Sends the Registration Documents to the Client

  • The digital signature service provider (CKS) will prepare the digital signature registration documents for the company based on the information provided by the client.
  • The documents will be sent to the client for review and signature confirmation.

Step 3: Client Signs the Documents and Submits a Scanned Copy

  • The client signs the required documents and sends a scanned copy to the digital signature service provider (CKS agent) for prompt registration.
  • Upon receiving the scanned copy, the CKS agent will proceed with the registration and issue the digital signature to the client.

Step 4: Submit the Hard Copy of the Digital Signature Documents to the Agent

After the registration is processed and the digital signature is issued, the client must send the hard copy of the digital signature documents to the agent for official record-keeping.
This ensures compliance and prevents the digital signature from being locked due to missing legally required documentation.

Digital Signature Registration Documents

Frequently Asked Questions (FAQs)

Answers to common inquiries about our services.

1. What is a digital signature?

Answer: 

A digital signature is a type of electronic signature that holds the same legal validity as a handwritten signature. It is used for signing documents, contracts, tax declarations, insurance filings, customs procedures, and electronic banking transactions

 
 
 
 

Answer:

Yes. According to regulations, businesses are required to use a digital signature for filing tax returns, issuing e-invoices, processing social insurance transactions, and conducting other electronic transactions with government authorities.

Answer:

The validity period of a digital signature typically ranges from 1 to 3 years, depending on the service package. Upon expiration, businesses must renew it to continue using the service.

Answer:

A digital signature can be used on tax declaration systems (General Department of Taxation), social insurance (SI) platforms, customs declaration systems, electronic banking, electronic contracts, and various enterprise software systems.

Answer:

You need to contact the digital signature provider to request a password reset. A.A.C.C provides prompt support to assist clients in this situation.

Answer:

Yes. Businesses must update their digital signature information to ensure its validity for electronic signing. A.A.C.C provides fast support for this procedure.

Answer:

Yes. A digital signature can be used on multiple devices as long as the appropriate supporting software from the provider is installed.

Answer:

You must immediately notify the digital signature provider to disable the old device and issue a new one, preventing the risk of unauthorized use.

Answer:

Yes. A digital signature holds the same legal validity as a handwritten signature and can be used to sign electronic contracts, providing time and cost savings while ensuring security.

Answer:

You only need to contact A.A.C.C and provide your business information. A.A.C.C will assist you with a fast registration process, ensuring all necessary procedures are completed, and your digital signature is activated for immediate use.

 
 
 

Work Process at A.A.C.C

1

Receiving Service Requests

Receive customer information and requests through various communication channels.

2

Surveying the Client’s Business Situation

Collect information, documents, and assess the client's financial, accounting, and tax situation.

3

Quotation and Contract Signing

Provide a detailed quotation and sign the service contract.

4

Implementation Planning

Assign responsible personnel, establish a working team, share documents and reports, and notify clients of the work schedule.

5

Service Execution

Conduct consulting, resolve arising issues, and prepare periodic reports.

6

Fee Collection & Customer Care

Collect service fees and maintain relationships by providing ongoing support after project completion.

REASONS TO CHOOSE US

A.A.C.C Service Quality Standards

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